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Wayside Surgery

The NHS have provided an online service. Please follow the link below

https://111.nhs.uk/isolation-note/

 

 

 

Important information for patients about GP appointments

As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, Wayside Surgery are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.

Nursing appointments will continue as planned but we ask you to consider the national guidance before visiting the practice https://www.nhs.uk/conditions/coronavirus-covid-19/

 

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital.

 

You do not need to contact 111 to tell them you're staying at home.

 

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

 

Only call 111 if you cannot get help online.

 

We thank you for your co-operation and understanding. As you are aware, the situation is evolving daily and we will keep you updated via our website and text messaging service.

  • We are not currently offering online appointments . 

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AFTER CAREFUL CONSIDERATION WE HAVE MADE A DECISION TO STOP THE WALK-IN CLINIC FROM 10TH MARCH 2020 AND ALL APPOINTMENTS FOR THE ADVANCED NURSE PRACTITIONER CAN NOW BE PRE-BOOKED SEVERAL WEEKS IN ADVANCE. PLEASE ADVICE THE STAFF OF THE NATURE OF YOUR CALL SO THE APPOINTMENT CAN BE BOOKED APPROPRIATELY.

We now offer extended hours and the surgery will be open  from 07.30 am.

Dr Williamson has appointments from 07.30 on a Tuesday. Angela our HCA is available daily. Adele our Practice and Dianne our ANP also have appointments on a Tuesday from 07.30

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Wayside Medical Practice regrets that it is not at present able to register NHS patients.

This decision has been taken in order to ensure the practice can continue to safely provide NHS services to it's currently registered patients.

If you are not currently registered with an NHS GP locally and need to see a Doctor or Nurse urgently, you can attend the urgent treatment centre at Crawley Hospital.

Alternatively you can contact East Surrey Clinical Commissioning Group [ESCCG] on 01372 232517 who will allocate you a GP in your area.

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We will no longer be accepting telephone requests for prescriptions except for the housebound and over 65's.  Please speak to reception about registering online to order your repeat medication.

 

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

 

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

PRACTICE MISSION, VISION & VALUES

 

OUR MISSION

 

To provide an appropriate, rewarding experience for patients whenever they need our support.
 
Our goal is to be as effective and efficient as possible in terms of the healthcare we provide and the business we run.
The practice has always prided itself on providing high quality    care in  traditional practice setting and that has been the unwritten rule for many years.  We believe we are respected by our peers and we have built a positive relationship with our colleagues.
 OUR VISION
 
To maintain our longstanding traditions with a practice team and environment, which is patient centred, welcoming, caring and accessible.
 
To work with the CCG, Network and Federation in improving the health of our patients and the local population.
 
To maintain a supportive, fulfilling and rewarding working environment for all.

 

OUR VALUES

 

Openness
 
Fairness
 
Respect
 
Accountability

 

(Site updated 24/03/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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